Terms of Service

1. Agreement

By accessing or using ClockHQ ("Service"), you agree to these Terms of Service. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms. If you do not agree, do not use the Service.

2. The Service

ClockHQ provides field service management software including time tracking, GPS, work order management, scheduling, estimates, invoicing, and reporting tools. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.

3. Accounts

You are responsible for maintaining the security of your account credentials. Notify us immediately at hello@clock-hq.com if you suspect unauthorized access. You are responsible for all activity that occurs under your account.

4. Payment and Billing

Subscriptions are billed monthly in advance. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' written notice. Failure to pay may result in suspension of your account.

5. Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access through that date. We do not prorate unused time.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Reverse engineer, decompile, or attempt to extract source code
• Resell or sublicense the Service without written permission
• Upload malicious code, spam, or infringing content
• Circumvent any access controls or security measures
• Use the Service to harass or harm individuals

7. Your Data

You own your data. By using the Service you grant us a limited license to host, store, and process your data solely to provide the Service. We do not sell your data. You can export your data at any time. After account deletion, data is retained for up to 90 days before permanent deletion, except as required by law.

8. Employer Responsibilities

If you use ClockHQ to track employees or contractors, you are solely responsible for complying with applicable labor laws, electronic monitoring notification requirements, and privacy regulations in your jurisdiction. ClockHQ is a tool — how you configure and use it is your responsibility.

9. Intellectual Property

All ClockHQ software, design, trademarks, and content are owned by ClockHQ and protected by applicable intellectual property law. Nothing in these Terms grants you any rights to our IP except the limited right to use the Service as described.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. USE OF THE SERVICE IS AT YOUR OWN RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOCKHQ'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) $100. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law provisions. Disputes shall be resolved in the state or federal courts located in Texas.

13. Changes

We may update these Terms. We will post the new version here and notify account holders by email at least 30 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance.

14. Contact

Questions about these Terms: hello@clock-hq.com